If there is anything in this policy that you do not understand, or you have a question about how we use your personal information, please write to us at the address given at the end of this policy.
IMPORTANT NOTE: If you are under thirteen years old, you must obtain your parent’s or guardian’s permission before you send us any personal information. We may ask for proof that your parent or guardian has given his/her permission before we collect any personal information from you.
Parents / guardians
We think it’s important for parents and guardians to spend time both off and online with their children and to participate in the activities offered by our Services. If your child is younger than 13, we ask you to play an active role in safeguarding his or her privacy when using our Services.
What personal information do we collect?
We may collect various types of personal information from you (such as your name, address, email address and interests) when you register for our Services, sign-up to our newsletter, make an enquiry, send us anything to appear on our website, or enter one of our competitions.
Please remember that if you send us something to go on our website and it includes any personal information including visual information, that personal information may be seen by anyone who looks at our website – so think carefully before you send us anything! Please do not send us anything to appear on our website which includes any personal information that you do not want everyone to see. Also, please do not send us anyone else’s personal information without getting that person’s permission first.
When you visit our website, we may collect your computer’s “IP Address”. An IP Address is a very long number that identifies your computer. We collect your computer’s IP address for technical reasons so that we can send and receive information to you over the internet.
You can tell your computer not to accept cookies from our website. If you do decide not to accept cookies from our website, it’s possible that some of the parts of our website might not work as well.
How do we use your personal information?
We may use your personal information to answer your queries or run a competition that you may have entered (e.g. so that we can let you know if you have won anything, send you your prizes, and let other people know who the winner was).
If you send us anything to appear on our website, we may use your name, so that we can give you credit for the thing you sent us.
If you provide us with any information about your interests, we may use it to decide what types of services we should be developing in the future.
We may also use your personal information to learn more about the type of people who are interested in our website and our services.
We try to keep your personal information safe and secure. However, please note that the internet is not completely secure and we are not responsible for anything that happens to your personal information as it is being sent from your computer to us.
Will we ever give your personal information to someone else?
Generally, your personal information will only be used by people who work for us (some of whom may work in our offices, for example). However, we also use various other companies to provide services to us (e.g. to run some of the technical parts of our website), some of those companies may need to have access to your personal information so they can do their job – however we will always require them to treat your personal information securely.
If another company wants to buy our company (or certain parts of it), we may provide your personal information to that company.
We may also need to give your personal information to someone else if we have to do so for legal reasons.
Will you ever be contacted?
Where we have your permission, we may email you from time to time to tell you about our new products and some of the stuff we’re doing. If you don’t want to receive these types of emails you can email us at: email@example.com
Where we have your permission, we may also give your email address to other companies so they can email you about their products.
If you want to ask any questions about your personal information please contact: firstname.lastname@example.org
We also want to make sure your personal information is correct and up-to-date. If you think there is anything wrong with the personal information that we have about you, please let us know by emailing us at: email@example.com
19th August 2016